1. Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.

During high-demand periods or promotions, processing times may be slightly longer.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Standard Shipping: 5–10 business days
  • Express Shipping: 2–5 business days

Delivery times are estimates and may vary depending on your location and external factors beyond our control.

3. Shipping Locations

We currently ship to selected regions. If your location is not available at checkout, it means we do not yet ship there.

For international orders, shipping times may vary due to customs processing.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor your delivery status.

5. Delays & Issues

While we strive to deliver your order on time, delays may occur due to:

  • Courier service disruptions
  • Customs clearance procedures
  • Incorrect shipping information

FumeVape is not responsible for delays caused by external shipping carriers.

6. Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by customers.

If you notice an error, contact us immediately at sales@fumevapeflavors.org.

7. Lost or Damaged Packages

If your package is lost or arrives damaged:

  • Contact us within 48 hours of delivery
  • Provide your order number and any supporting photos

We will work with the shipping carrier to resolve the issue as quickly as possible.

8. Age Restriction Notice

Due to the nature of our products, age verification may be required upon delivery. Orders may be refused if the recipient does not meet legal age requirements.

9. Contact Us

If you have any questions about your shipment, please contact us at:
Email: sales@fumevapeflavors.org